Providing a compliant and ethical mortgage debt collection service.
Cabot Financial Ireland offer a complete range of solutions to our clients for their mortgage arrears accounts with specific experience in the area of residential and buy to let mortgages.
Everything we do is centred on understanding our client’s needs and doing so in line with compliance requirements; we have developed tailored solutions for each element of the mortgage arrears process from initial arrears right through to appropriate repossessions and management of the assets for our clients.
We ensure that our client’s customers are treated fairly when encountering mortgage arrears by using our compliant and ethical mortgage collections service.
Mortgage Arrears Collections
Cabot Financial Ireland operate with a dedicated mortgage arrears team who ensure a consistent approach is adopted in collections. We offer a fully qualified and compliant outsource option for collections on mortgage arrears. Our staff are APA and QFA qualified, which satisfies the Central Bank’s Minimum Competency Code. They are also members of LIA. Our mortgage arrears team has had real success in this area, using the technology, payment options and operational expertise of Cabot Financial Ireland.
We excel at driving contact between customers and either Cabot Financial Ireland or our clients, using a fully compliant approach. As a business we ensure that we keep abreast of all proposed regulatory changes and adhere to all existing guidelines when contacting customers.
Our dedicated contact centre has all the necessary tools in place to engage with customers (via telephone – calls and text, letter, trace or doorstep strategy).
Our approach, developed through experience, is effective in attaining contact with customers and either getting customers back on a sustainable payment solution or getting a full picture of their financial circumstances that is fully documented and returned to our clients in order for them to make the appropriate decision on that mortgage account.
Our repossession service is a cost effective offering, working closely with the sheriff’s offices throughout the country. Cabot Financial Ireland can also prepare the property for either a rent receiver or property sale option.
We offer a nationwide rent receiver and property management solution, with specific expertise in the residential and buy-to let sector.
Sale / Asset Disposal Services
Cabot Financial Ireland can also offer a nationwide ability through our property partners to bring any repossessed asset to the market for sale.