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Cabot Credit Management Creates Centre of Excellence for Contingency and Business Process Outsourcing


Credit Management Creates Centre of Excellence for Contingency and Business Process Outsourcing

Apex Credit Management to relocate

9 December 2015 – Cabot Credit Management (CCM), a market-leading acquirer and manager of consumer debt, today confirmed its commitment to creating a centre of excellence at its recently acquired site in Brackley, Northamptonshire.

As of July 2016 Apex Credit Management will move from its current location in Stratford-upon-Avon to the dlc purpose built premises in Brackley. The site footprint is 26,903 sq.mtr and will house around 430 employees, with capacity for an additional 200 seat to support future growth.

Ken Stannard, CEO, CCM, said: “I am pleased to be able to confirm the creation of a centre of excellence at our Brackley site, combining the dlc and Apex business.  This will bring together our Contingency and BPO operations onto a single site with capacity for planned investment for growth in both services.”

Steve Grima will continue as Managing Director of the Brackley site and will oversee both businesses.

About Cabot Credit Management

Cabot Credit Management is a market leader in debt purchasing, contingency collections, process outsourcing and litigation.  The Group encompasses six key businesses including Cabot Financial, Cabot Financial Ireland, dlc, Apex Credit Management, Gesif and Mortimer Clarke Solicitors (a specialist litigation law firm, authorised and regulated by the Solicitors Regulation Authority).

As of 30 September 2015, the combined Cabot Credit Management group has invested £1.7 billion in acquiring portfolios with a Face Value in excess of £16.0 billion. CCM has an ERC (estimated remaining collections) of £1.9 billion. It manages in the region of £1 billion of assets on behalf of clients, collects over £35 million per month on portfolios it either owns or services on behalf of clients, and has delivered a consistently strong financial performance, having grown its business in each of the last 16 years without exception.

The group, which has purchased over 7 million customer accounts, employs approximately 1200 people with offices in Kings Hill, Stratford-upon-Avon, Brackley, Dublin, Worthing, Madrid, and London. The company prides itself on its ethical values, customer service and high standards. It has an impressive list of accolades including:

·         Investors in People Gold and Champion awards
·         Treating Customers Fairly Award 2015, Credit Today

The controlling shareholder of Cabot Credit Management is Encore Capital Group, an international speciality finance company providing debt recovery solutions. The remaining equity is held by a fund advised by J.C. Flowers & Co., in addition to company management.